McNeela Windows & Doors

Returns Policy

If you are unhappy with your purchase on this website you can return the item within 14 days and we will refund your purchase. 

The following conditions apply:-

  • If you return any item because of change of mind you will have to pay the cost of returning it.
  • Your refund will be credited to the original payment method once the returned items have been received and inspected.
  • Unwanted items must be returned in fully re-saleable condition, the product must be unused and all packaging must be as new.
  • We reserve the right to refuse an exchange or refund if the goods are returned damaged or in a condition that leaves us unable to sell them.
  • Please note it is our policy to return goods to the purchaser if we suspect any item has been used or worn.
  • This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under consumer protection.