McNeela Windows & Doors

If you are unhappy with your purchase on this website you can return the item within 14 days and we will refund your purchase. 

The following conditions apply:-

• If you return any item because of change of mind you will have to pay the cost of returning it.
• Your refund will be credited to the original payment method once the returned items have been received and inspected.
• Unwanted items must be returned in fully re-saleable condition, the product must be unused and all packaging must be as new.
• We reserve the right to refuse an exchange or refund if the goods are returned damaged or in a condition that leaves us unable to sell them.
• Please note it is our policy to return goods to the purchaser if we suspect any item has been used or worn.
• This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under consumer protection.